In his book Inside Apple, Adam Lashinsky writes about Apple’s extreme secrecy — both external (not letting the media know what it’s working on), and internal — not letting people inside the company know what other people and other teams … Continue reading
My client yesterday showed me her to-do list. Make that her to-do lists. The handwritten one on the yellow legal pad. The messages marked as unread on her Blackberry. The meeting action items listed on her iPad. The messages she … Continue reading
When I was at the AME Conference in Dallas a couple of months ago, I started noticing what I call the C-suite double standard: leaders and executives who are ferocious about improving manufacturing processes and eliminating waste, but who passively … Continue reading
Karen Martin, Mark Graban, and Kevin Meyer have been tweeting over the past couple of days about a hospital in New Mexico that — sadly — is putting tape outlines on people’s desks in a misguided implementation of 5S. This … Continue reading
A few months ago, Mark Rosenthal boiled 5S down to three key points: You have everything you need. You need everything you have. You can see everything clearly belongs where it is. There’s a lot to be said for the … Continue reading