WHAT OUR CLIENTS ARE SAYING
"WorkLean produces visible productivity gains immediately. It's an integral part of our organizational improvement program. And the staff loved it."
- Joan Malin
President
Planned Parenthood of NYC
FROM LEADERS WE ADMIRE
"We get brilliant results from average people managing brilliant processes. Our competitors get average results from brilliant people working around broken processes. When they get in trouble, they hire even more brilliant people. We are going to win."
- Fujio Cho
Chairman
Toyota Motors
Leveling; smoothing out the flow; e.g., doing two performance evaluations a day for 3 weeks, rather than ten a day for three days -- and then needing to take a vacation because you're so burned out.
Overburdening people, process, or equipment; e.g., people working 100 hour weeks for months on end -- come to think of it, like most lawyers and accountants.
Uneveness or variability; e.g., leaving work at the normal time on Thursday, but having to stay at the office till midnight on Friday because the boss finally got around to giving you that project...at 4:30pm.
Waste; activities that your customer doesn't value and doesn't want to pay for; e.g., billing your customer for the really expensive 10am FedEx delivery because you didn't finish the document on time.
ABOUT
TimeBack Management is a corporate efficiency-training firm specializing in the application of Lean manufacturing principles to business processes. The company’s WorkLean program helps knowledge workers reduce the hidden waste in the way they manage information and improves the flow of value to the customer. As such, the WorkLean program supports companies in their Lean journey.
Dan Markovitz is the founder and president of TimeBack Management, and is a faculty member of the Lean Enterprise Institute. He has worked with Qualcomm, WL Gore & Associates, the University of California, American Express, Merrill Lynch, the law firm of Fenwick & West, the NYC Department of Health, and Planned Parenthood of New York City, among other clients. He has been quoted in the Wall Street Journal and Time.com, written for the Wall Street Journal, Industry Week, The Manufacturer, Superfactory, and the Journal of Accountancy. He is also a regular contributor to Evolving Excellence, the LeanBlog, and the New York Enterprise Report. Prior to founding his own firm, Mr. Markovitz held management positions at Sierra Designs, Adidas, CNET and Asics Tiger. He also has experience as an entrepreneur, having founded his own athletic footwear company.
Mr. Markovitz draws on prior experience as an educator and athletic coach. As an English teacher, he was nominated for the prestigious Disney Teacher of the Year award, and he continues to coach high school cross-country. He holds a BA from Wesleyan University and an MBA from the Stanford University Graduate School of Business.